Satisfied Customers.

When it comes to satisfaction, it doesn’t get any better than perfect! Just ask the patients who recently received post-acute care from McLean! In a recent patient satisfaction survey, discharged patients awarded McLean a 100% in overall patient satisfaction.

The satisfaction score came from a recent survey conducted by My Innerview. Feedback was offered on topics including:

  • Nursing Care
  • Quality of Rehab
  • Care from Staff
  • Progress toward Goals
  • Respectfulness of Staff
  • Accommodation of Personal Choices and Preferences
  • Competency of Staff
  • Quality of Medical Care
  • Respect for Privacy

Five-Star Medicare Rating

McLean also enjoys a Five-Star ranking from Medicare, the highest a center can achieve. The Five-Star Quality Rating System is based on health inspections, staffing and quality measures.